Frequently Asked Questions

 Frequently Asked Questions:

When will my order ship?

Most orders ship same day and will arrive in 5-6 business days.

Do you ship internationally?

For information about international shipping email us at info@johnconnphotography.com. Include a description of your order and your address.

Do your shirts run large or small?

Our shirts run a little big. If you are not sure about your size, consult our sizing chart.

Are there special washing instructions?

We use a heat transfer to apply the images to the shirts so it is best if the shirts are washed inside out and hang dried.

Will you put my picture on a shirt?

Nope.

What is your exchange policy?

You can exchange a product or return it for a refund within 30 days. Packing slip must be enclosed and the product must be in reasonable condition. We will refund your credit card less shipping costs. No cash refunds. Ship returns to the address marked “returns” on your packing slip.

Can I pay by check or money order?

No. All orders must be placed through our website. Our credit card processing is guaranteed to be safe and secure.